Shipping policy

Shipping and Handling policy

Can my order be shipped?

Absolutely. I utilize flat shipping and handling fees. I find the best pricing and the best service and you will know your cost at the time of creating the invoice. I do not ship outside the US. I insure the products for shipping. Unfortunately once the product leaves my hand and gets scanned in by the carrier if there are problems after that unfortunately, you will have to take it up with that carrier to get reimbursed. I will always take photos of the product and packaging prior to releasing to the carrier. Transit times are defined as the time the package leaves say some thing beautiful’s possession to the time the package is delivered. Due to Postal Service delays nationwide, there may be delays that are out of our control. We will always work with you and pick need by date to allow plenty of time to get to you before your need by date.

What do you mean by Need by date?

An example of this is a graduation item or senior item that you want for a photographs ahead of your event. That is your need by date. I will adjust shipping dates in order to get it to you by that date. If for any reason, I don’t think I can, I will always let you know upfront and the option to pick up is always there.

Damages / Issues in shipping.

We ensure the quality of each item before we ship it out. I always send a photo of the shipping address prior to mailing. I also will send a picture of the box and the tracking number to each of my customers.

I have a practice of including insurance on the value of the package in case it is damaged during the shipping process. To file a claim for those, they will require photos of the item, the wrapping, and the actual box and damaged product. The customer must keep those on hand in case they are asked by the carrier for those items and handling the claim process. Failure to do so will negate the item getting replaced because they will not approve the claim. Again, the customer will have to contact the carrier to start that process.

Customers must notify us in seven days from the date that was delivered if there are damages, and if the claim has been filed. We will work with you to ensure the best outcome for you, rather, it’s replacement, or a refund, if covered by postal insurance.

What if the carrier misplaces my package? Or if it gets stolen after delivery?

it is up to the customer to contact the carrier and file the claim with the provided tracking number. Please notify us if that occurs and if further assistance is needed. I cannot refund or replace an item if it was stolen. But the customer can choose to use the insurance claim if they accept it to purchase another item. If it proves to be theft, contact your local Law enforcement agency.

We will at times send a second invoice for shipping. The cost of shipping is based on the size and weight of the box and your ZIP Code. Customers can always pick up and skip the shipping fee. Unfortunately, I don’t deliver. Normally when I am finished with yours, I’m working on the next one down the line. If for any reason, I happen to be in your area, absolutely I would let you know. There could be a handling fee for me to do that depending on no show or late only after an agreement has been made.

Even if you paid for shipping and you decided last minute to pick up, I will always refund your shipping fee if not used.